Main Purpose:
• Selling scheduled products and services using solid arguments to prospective customers
• Performing cost-benefit analysis of existing and potential customers
• Engaging with customers on a commercial level on product support
• Maintaining positive business relationships to ensure future sales
Key Performance Area
• Present, promote, and sell products/services using solid commercial arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop, and maintain positive business and customer relationships
• Reach out to high potential unallocated customers
• Expedite the resolution of customer problems and complaints to maximise satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Co-ordinate sales effort with team members and other departments
• Analyse the territory/market’s potential, track sales, and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback
• Attend daily huddle meetings
• Execution of daily 4Dx lead measures
• Deliver daily sales goals
• Daily system compliance on Repwise, Power BI, Smartsheet, Sweet process (SOP)
• Attend weekly accountability meeting
• Submit weekly 4Dx results
• Submit weekly route planner
• Attend monthly accountability meeting
• Submit monthly business review report
• Submit monthly country trip planning
• Expense planning and management
• Deliver monthly 4Dx requirements
• Deliver monthly sales target
• Deliver quarterly sales goals and expectations
• Attend half year cycle meetings and annual conference
• Updated product knowledge
• Competitor knowledge
• Market knowledge
Minimum Requirements:
• Matric
• Bachelor’s degree in business or related field
• Rookie representative will be considered
• Proven work experience as a sales representative would be an advantage
• Excellent knowledge of MS Office
• Familiarity with business relationship management (BRM) and customer relationship management (CRM), as well as the ability to build productive business relationships
• Highly motivated and target driven with a proven track record in sales will be advantageous
• Excellent selling, negotiation, and communication skills
• Prioritising, time management, and organisational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• Repwise
• Power BI
• Smartsheet
• Sweet Process (SOP’s)
• Professional attitude
• Goal orientated
• Ambitious
• Self-motivated
• Passionate
• Accountable
• Strong and effective communicator
• Able to take initiative and be resourceful
• Good business judgement and acumen
• Driver’s license and car are required
• Representative will be required to love in the same area that he/she will work in
• Representative will travel 90% of their time on a mixture of planned and ad-hoc business travel
KPI Quality Standards:
• Responsible for meeting monthly and quarterly sales targets
• Cover 100% of identified territory
• Achieve 9 calls per day
• Timeous, complete, and accurate submission of reports and administrative duties
• Minimum 85% pass rate on product knowledge tests quarterly
• RSM in field assessments on an ad-hoc basis
