Job Description:
The main purpose of this position would be to provide general IT administration and support services to our employees, maintain and support our suite of SaaS applications and the client cloud environment pro-actively, manage our Cybersecurity posture and Information Security Management System (ISMS) as the Information Security Officer (ISO).
Responsibilities:
- Manage and maintain our suite of SaaS applications and integrations
- Manage and maintain our email and productivity suite (Google Workplace)
- Provide first line support for our cloud production environments
- Manage Cybersecurity posture including implementing improvements
- Manage DNS records including MX, SPF, DKIM, DMARC
- Troubleshooting issues with our systems and networks
- Maintaining accurate configuration documentation
- Perform duties as the Information Security Officer
- Maintain IT policies and procedures in our ISMS
- Provide security expertise/consultation when required
- Maintain the IT environment to industry regulations such as ISO27001, POPIA/GDPR
- Assist in the implementation of changes to strengthen processes, procedures and compliance
- Assist teams with planning and adoption of new tools and services
- Handle SFTP server setup and issues
- General IT Admin incl Desktop Support (Windows & MacOS)
- Installing new hardware and software
- Manage and maintain Head Office access
Personal Attributes:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a focus on quality and performance.
Special Requirements:
- 4 + years’ IT support experience
- IT Diploma or Degree
- Relevant IT Certifications (e.g. CompTIA A+/N+/S+, CCNA/E, MCSA/E)
- Understand security concepts: Firewall, CSR, Certificates, SAN, CA, TLS, Mutual TLS, Cipher Suites
- Google Workplace Knowledge/Certification is a plus
- Cloudflare Knowledge is a plus
- ISO27001 and POPIA/GDPR Knowledge is a plus
- Driver's license
- Have your own reliable transport
- Willingness to travel
- Willingness to support after hours
- Willingness to assist Ad hoc
Job Types: Full-time, Permanent
Pay: R20000,00 - R25000,00 per month
Application Question:
- Are you located in Paarl/Wellington or surrounds?
Experience:
- IT Support: 4 years (Required)
License/Certification:
- IT Diploma or Degree (Required)
Application Deadline: 2024/11/01
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