One of our clients, a differentiated and diversified Retailer of Furniture, Household appliances, Consumer electronic and technology goods, is currently looking for a Business Analyst/Project Manager to join their dynamic team.
Key Responsibilities:
- Initiate and execute Project Establishment Initiation Activities:
- Perform first assessment of project ideas as input for the groups digital project grooming and management process.
- Provide advice, investigating, estimating and calculating costs, timelines, resources and plans for the composition and approval of the project stage business cases.
- Create and present business proposals to senior management in order to attain approval and prioritisation.
- Evaluate and ascertain the KPIs affected and Business Value and advise Senior Management on the improvements expected as a result of the proposed change/s.
- Gather and document business requirements:
- Investigate and perform a business needs analysis.
- Identify project risks.
- Ensure all the business requirements, evaluations and recommendations of possible business solutions, assessments and feasibility analysis are documented, circulated and signed off by the relevant stakeholders for use in defining and designing the project.
- Source, evaluate and make recommendations on any external vendors which may be required to assist in the development and/or implementation of the project.
- Analyse and document the changes required in system architecture:
- If required, facilitate workshops.
- Consult with IT Architects on the IT architecture to determine the required changes to existing architecture based on the business requirements and updated processes and document the envisaged architecture design.
- Identify IT interfaces and IT integration points to ensure integrated functional specifications.
- Analyse the data flow required in the new solution in consultation with IT architecture and the solutions partner/s and ensure that the data flow diagram is documented.
- Ensure that the solution is tested and validated against the business requirements:
- In consultation with the relevant parties, assist with the documentation of user test cases required to assess that the implemented changes meet the business requirements.
- Co-ordinate all user acceptance testing with regard to securing test users, the test location, the relevant access rights and by documenting all results and where required perform User Acceptance Testing (UAT) as undertaken and stipulated by the IT methodology.
- Obtain sign-off of the Proof of Testing, including Unit Testing and User Acceptance Testing.
- Ensure the IT Service Catalogue is updated to sufficiently cater for the proposed changes.
- Implement the solution and conduct a handover to operations:
- Ensure that the implemented change is successful once deployed.
- Update process library in line with the deployed change/s.
- Ensure that change programs are coordinated.
- Create and maintain the imperative for the changes.
- Manage the project through its lifecycle:
- Develop the detailed work breakdown structure of complex activities and form them into an integrated plan.
- Manage program/project teams to ensure program stays on schedule, on budget, and meets performance expectations.
- Conduct a Project Close-Out workshop and collate the feedback for future efficiencies.
- Conduct an analysis on the projects ROI, KPI improvement and/or Business Value increase and document the findings.
- Effective self-management and teamwork:
- Apply knowledge of the organisational systems, structures, policies and procedures to achieve results.
- Provide appropriate resolution for tasks or deadlines not met.
- Support and drive the business core values.
- Maintain a positive attitude and respond openly to feedback.
- Take ownership for driving own career development.
Minimum Requirements:
- An appropriate university degree with preference for a BSc, BSc(Eng), BSc (Comp Science) or BCom (Informatics)
- 3 years work experience in the Retail or Financial Industry
- 5 years business analysis/business consulting experience
- Lean and/or Six Sigma experience and accreditation advantageous
