A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented IR Officer in Gauteng.
The incumbent is responsible to render sound labour relations to minimize conflict, increase productivity and efficiency and to establish and maintain good and fair labour relation practices to ACMS and client. To develop and maintain a high performance, productive, responsive and flexible work force through the application of sound human resource management and employee relations principles.
- Grade 12 with
- Labour Law or IR qualification or equivalent
- Minimum 3 - 5 yrs. Labour Relations experience essential with extensive exposure to CCMA, Conciliation, Arbitrations, unions etc.
- Proven experience in managing the delivery of personnel services to a workforce in excess of 600 employees.
- Experience within the distribution and logistics sector will be an added advantage
- Maintain oversight of all first line discipline (charge sheets, warnings, notices, etc)
- Oversee and get involved with Disciplinary Proceedings (Grievances, Desertions, Counselling, Informal And Formal Hearings)
- Facilitate disciplinary enquiries, appeals, grievances and CCMA cases;
- Maintain the IR tracker;
- Advise employees and management on disciplinary processes and procedures;
- Attend CCMA when required on conciliation and Abitration;
- Assist with the documentation for Abitration;
- Liaise with Union officials and representatives when required.
- Co-ordinate all external referred disputes ie. Labour Court, CCMA;
- Arrange and collate background information on disputes;
- Conduct preliminary investigations and compile background reports for submission to Bargaining Council;
- Research relevant case law, liaise with labour experts and compile case reports in preparation of disputes for either arbitration or CCMA;
- Ensure formal engagement between labour and employer for purposes of consultation and negotiation;
- Give advice to Management, staff and unions on labour related matters and evaluate policies and procedures in line with labour legislation;
- Build and maintain constructive relationships with unions, management and councillors;
- Ensure compliance with relevant collective agreement;
- Monitor and give advice with the handling of disciplinary hearings/incapacity hearings; Conduct preliminary investigations to establish the need for formal disciplinary procedures to be proceeded with;
- Coordinate and facilitate Labour Relations Training;
- Implement and maintain strike contingency plans;
- Keep record of daily Labour Relations related activities, update records and files to maintain a database of labour matters
Client Satisfaction
- Establish and maintain relationships with internal staff to enhance a transparent and open working relationship resulting in minimised risk to the DC
Finance
- Ensure that CCMA cases are controlled and regulated to minimize costs
Strategic Consulting
- Stay abreast of all legislative changes in order to keep regional management and clients informed at all times
- Stay abreast of all legislative changes in order to keep regional management and clients informed at all times
- Design and implement labour relations related initiatives within the company and with clients, thereby creating unique differentiators
- Provide input/guidance to client on Labour Relations matters to minimise risk
- Develop and implement action plans around specific labour relations type situations
- Custodian of internal company Labour Relations documentation and processes and make recommendations and agreed changes
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Administration and Reporting
- Receive all regional legal correspondence and liaise with all stakeholders to ensure actioning thereof;
- Compile any Industrial Relations documentation linked to labour matters;
- Develop and maintain an effective process for the storage, indexing, sorting, classifying, filing, and communication of all Industrial Relations documentation
- Consolidate DC Industrial Relations stats in region, suspension and settlement report, training report and others as requested by regional management
- Complete monthly Industrial Relations Report, analyse and make recommendations before submission to National Operations Manager
- Complete Industrial Relations Training Tracker Report and submit to National Operations Manager
- Stay abreast of all legislative changes in order to keep regional management and clients informed at all times
- Design and implement labour relations related initiatives within the company and with clients, thereby creating unique differentiators
- Provide input/guidance to client on Labour Relations matters to minimise risk
- Develop and implement action plans around specific labour relations type situations
- Custodian of internal company Labour Relations documentation and processes and make recommendations and agreed changes.
Knowledge
- Establish and maintain relationships with internal staff to enhance a transparent and open working relationship resulting in minimised risk to the DC.
