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Automation Design Practitioner

Nedbank • Other • Johannesburg, Gauteng, South Africa • $200 - $300 / year • 16h ago

Job Requisition and Talent Acquisition contact

REQ: 136850

Role: Automation Design Practitioner II

TA Specialist: Tshego Semenya

Advert closing date: 18/11/2024

Job Family

Information Technology

Career Stream

IT Technical development

Leadership Pipeline

Manager self: technical

Job Purpose

To contribute towards Nedbank’s aspirations of being world class at managing risk and to achieve excellence in execution by applying analytical insights, innovative thinking and automating the business need.

Job Responsibilities

Expectations of a Design Practitioner II is to have the cognitive ability to grasp more complex automation concepts, have more intermediate practical automation experience through the build of some medium level processes, can help themselves around the concept of requirement gathering/analysis, have previously shown how innovative thinking can lead to alternative ways of solving a business need, and will have the ability to work on more complex processes. Little to none work supervision will be required. Dual tasking will be required as well as the incorporation of previously taught skills/tools.
With guidance of a senior, perform requirements analysis to understand, structure, organize and specify the business need.
Conduct the process walkthrough sessions to ensure correct interpretation of the business need and to eliminate any uncertainties. Seek guidance from a senior where needed.
Head up requirements sign off session with your business stakeholders. Seek guidance from a senior where needed.
Apply design thinking skills, problem-solving skills & out-of-the-box thinking to define a dynamic, sustainable and re-usable solution. Seek guidance from a senior where needed.
Scrutinise the business need to identify additional opportunities to add business value. Run ideas past a senior before engaging Stakeholders.
Document requirements with quality and using your own words to ensure perfect understanding. Seek guidance from a senior where needed.
Maintain the integrity of all current and future requirements for processes you are responsible for.
Use visual diagrams to model scope, process flows, and dependencies.
Writing requirements using business language in order to ensure your SME’s is in alignment with WHAT they expect the automated process should do.
Writing your design using technical language to ensure it reflects HOW the automation will satisfy the Business need.
Creating all necessary artifacts and ensuring that the necessary signoffs are obtained. Seek guidance from a senior where needed.
Develop according to RPA best practices and principles, within an agile framework.
Deliver processes that is high in quality, adaptable, reusable, sustainable, dynamic and stable processes.
Testing both positive and negative scenarios. During testing small bugs are identified, scenarios surface that has not been catered for and gaps in exception handling become evident. Ensure stress testing is done to confirm the automated process can handle very high case volumes.
Seek development guidance when needed.
Conduct peer code reviews and testing.
Debug and fix running processes in your portfolio. Seek guidance when needed.
Provide quality business support for processes your team is accountable for.
Continuous awareness of your running processes to identify potential issues or enhancements.
Share experiences to avoid reinventing the wheel, be open for critique, be eager to learn from others, be resourceful to try solve your problem first but be confident to admit when you failed and ask when you need help.
With guidance, drive cross team collaboration to optimise and refine a solution.