Property Leads Co-ordinator & Administrator
Cape Town, South Africa | Posted on 10/31/2024
Inospace is a leading owner and operator of serviced logistics parks. We have established ourselves as a leader in providing a network of innovative spaces and solutions. With logistics solutions, fulfilment centres, on-site facilities and value-added services, Inospace addresses entrepreneurs' most critical challenges when managing and growing their businesses.
Job Description
Role Purpose:
The Leads Co-ordinator & Administrator supports the Leasing team in efficiently managing client leads, streamlining administrative tasks, and driving client renewals. This role is essential for ensuring a smooth and client-centred leasing process.
Key Responsibilities:
- Lead Management: Act as the primary contact for all client inquiries, maintaining a professional and timely response to prospective clients through phone, email, and CRM systems.
- Lead Qualification: Qualify leads based on client needs, ensuring they align with Inospace’s offerings and priorities.
- Data Entry and CRM Management: Maintain accurate and updated records for all client leads, ensuring CRM data integrity.
- Reporting: Create weekly and monthly reports on lead volume, conversion rates, and other metrics, using insights to recommend improvements.
- Administrative Support: Assist in preparing lease documentation, coordinating viewings, and ensuring client communication is clear and consistent.
- Custodian of Lease Renewals: Track and manage the lease renewal process, coordinating with clients to facilitate timely renewals and avoid disruptions.
Requirements
- Must be South African Citizen or valid working permit.
- Proven experience in real estate or leasing administration (At least 3 years experience).
- Exceptional communication skills with a client-centered approach.
- Proficiency in CRM systems and Microsoft Office, especially Excel.
- Ability to maintain high standards of accuracy and client service.
We are committed to employment equity and invite candidates from all designated groups, as defined by the Employment Equity Act, to apply.
#J-18808-Ljbffr
