Join the winning team as an Italian speaking VIP Customer Support Agent in Cape Town, South Africa ! Do you have the charisma, charm, and linguistic prowess to make Italian speaking VIPs feel like true high-rollers? If so, we invite you to roll the dice and join this exciting online casino adventure! Get ready for a job that’s all about fun, excitement, and providing VIP-level service!
Your key job responsibilities as the Italian speaking VIP Customer Support Agent include:
- Elevate the VIP experience by providing top-tier customer support exclusively to their Italian speaking high-rollers.
- Be the go-to expert on all things casino-related, from games and promotions to account inquiries and payment processing.
- Roll out the red carpet treatment with personalised assistance, ensuring their VIPs feel like royalty with every interaction.
- Resolve any challenges or concerns with finesse, turning every situation into a winning hand.
- Collaborate with our stellar team to brainstorm and implement VIP-centric strategies that keep our players coming back for more.
Requirements for this Italian speaking VIP Customer Support Agent job include:
- Fluent in Italian , both spoken and written.
- Proficiency in English, as it’s their primary language in the office.
- Previous experience in VIP customer support or a similar role (casino experience is a plus, but not a deal-breaker).
- A passion for providing world-class service and creating memorable experiences.
- Exceptional communication skills and the ability to engage with VIPs on their level.
- A keen interest in the world of online casinos and a willingness to learn the ropes.
- Flexibility to work various shifts, including evenings and weekends.
- A sense of excitement and adventure, because every day in the world of online gaming is a new roll of the dice!
If you meet the above requirements, we would like to hear from you! Please send your CV to today!
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