Are you a vibrant, multilingual go-getter with a passion for travel and a knack for customer service? Look no further! A dynamic travel company in the heart of stunning Cape Town, South Africa is seeking an enthusiastic Italian speaking Customer Service & Marketing Assistant to embark on an adventure of a lifetime. Don’t miss out on this AMAZING job opportunity!
Your key job responsibilities as the Italian speaking Customer Service & Marketing Assistant in Cape Town, South Africa will include:
- Provide exceptional customer service and support to Italian speaking clients, ensuring their travel experiences are nothing short of extraordinary.
- Assist with marketing initiatives, including social media campaigns, content creation, and newsletter management, to captivate and engage the audience.
- Handle inquiries and bookings via various channels, maintaining a friendly and professional demeanour that reflects the company’s values.
- Collaborate with cross-functional teams, such as Sales and Operations, to ensure seamless travel experiences for valued customers.
- Contribute innovative ideas to enhance customer satisfaction, loyalty, and overall business growth.
- Maintain accurate and up-to-date records of customer interactions, ensuring efficient communication and follow-up.
Requirements for this Italian speaking Customer Service & Marketing Assistant job in Cape Town, South Africa :
- Fluent Italian speaker with excellent written and verbal communication skills.
- Proficient in English to effectively liaise with the international team and customers.
- Previous customer service experience, ideally in the travel industry.
- Strong organisational skills and ability to multitask in a fast-paced environment.
- Tech-savvy with knowledge of social media platforms and content creation tools.
- Passionate about travel, with a keen eye for detail and a genuine desire to create unforgettable experiences for customers.
Perks of joining this team:
- An incredible opportunity to work in breathtaking Cape Town, a city that seamlessly blends natural beauty and cultural richness.
- A supportive and dynamic work environment, fostering personal growth and career development.
- Exciting travel perks and discounts to fuel your wanderlust and explore the world.
- Collaborative team outings, because building strong relationships is the key to success.
- A competitive compensation package with additional benefits that make every day at work feel like a vacation.
Ready to embark on this thrilling adventure? Send us your application to today! This Italian speaking Customer Service & Marketing Assistant job in Cape Town, South Africa is waiting for you!
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