Job Responsibilities
Responsible for the monitoring and processing of invoices in assistance with Debtors Managers. The effective monitoring of client payments. Be client focused, resolve and address issues and concerns. Responsible for effective staff management. Provide accurate and timely feedback to senior management about department progress and concerns, along with Debtors Manager. Assist and provide guidance to the Debtors Manager.
Key Responsibilities and Tasks
- Calculate & monitor daily, weekly and monthly invoice targets and ensure month-end deadlines are met in cooperation with the Debtors Manager.
- Address & resolve any issues regarding invoicing of loads with the operations department.
- Ensure accurate and updated invoice listings.
- Ensure monthly client reports are sent on time, in accordance with the Debtors Manager.
- Submit Debtors report and turnover summary to Senior Management in a timely manner.
- Complete sub-contractor’s reconciliation before month-end.
- Manage recruitment in the department to fill vacancies as needed, along with the Debtors Manager.
- Manage staff related matters including leave applications, overtime authorization, performance management, and disciplinary matters in the absence of the Debtors Manager.
- Effectively manage and monitor balancing of 13-ton, 24-ton, and Agri trucks.
- Manage client relations by resolving all client payments within their terms and conditions promptly.
- Provide clients with updated rate schedules in a timely manner.
- Manage invoice archiving as needed.
- Attend and provide feedback on middle management meetings weekly, on behalf of the Debtors Manager.
- Resolve all client queries in the department.
Skills and Characteristics
- Excellent interpersonal skills.
- Ability to organize, delegate, and meet strict deadlines.
- Demonstrate high levels of quality, focus, and attention to detail.
- Consistent ability to manage multiple tasks and prioritize workload.
- Strong communication and presentation skills.
- Solid knowledge and understanding of Microsoft-related programs.
- Strong analytical and problem-solving skills.
- Ability to take initiative and be self-sufficient.
- Excellent verbal and written communication skills (English & Afrikaans).
Experience and Education
- Matric Certificate (Grade 12).
- Minimum 7 years’ experience in general debtors functions (invoicing, reconciliations, queries).
- Advanced Excel skills.
- Good knowledge of Sage and Pastel.
- Previous supervisory experience.
Package and Remuneration
Job Type: Full-time, permanent.
Salary: Market Related
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