Job Responsibilities
As a member of our team, you will be responsible for business process management and improvement.
Who You’ll Report To:
You’ll be based within our Enterprise Risk and Innovation division at our head office in Sandton, Johannesburg, and you’ll report to our Team Leader: Process Analyst, who is accountable for our Process Architecture and Corporate System Support functions.
Your Knowledge:
- Strong verbal and written communication skills.
- Understanding of business processes.
- Understanding of the organisation of a company.
- Data analysis.
- Attention to detail and a high level of accuracy.
- Ability to work in a team / a valuable team player.
- Ability to function in a fast-paced environment.
- Ability to adapt to change.
Your Duties Will Include:
- Analysis and documentation of business processes.
- Testing and QA of business processes to ensure efficiency and productivity.
- Define business process and activity SLAs.
- Liaise with management to continuously evaluate business processes and eliminate inefficiencies.
- Liaise with business analysts and give input to business process design and modelling.
- Administer user privileges and security.
- Administer team systems.
- Maintain process or document catalogue.
- Manage access control standards and processes.
- Report and data analysis.
Your Qualifications and Experience:
- Grade 12 with Mathematics (Essential).
- Relevant bachelor's degree or 3 year Diploma (Essential).
- Business analyst or Process analyst qualification (Beneficial).
- Minimum 2 years’ experience in this discipline.
Package & Remuneration
R8 - R10K TCTC
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