Front Desk/Back Up Therapist, Sandton Area, are you looking for a new challenge working in a very busy upmarket salon. Our client is looking for a motivated and friendly Front Desk Co-Ordinator/Back UP Beauty Therapist to join a successful team. Attend to visitors and deal with inquiries on the phone and face to face. Supply information on services and treatments within the spa/salon to the general public, clients and customers. Serves visitors by greeting, welcoming, and directing them appropriately; notifies manager therapists/stylists/nail tech of visitor arrival. Performs all beauty treatments when required. Work long shopping mall hours.
Qualifications and Experience: Non negotiable Qualifications
Essential – Beauty Therapy Diploma required
Skill, experience and knowledge in administrative and clerical procedures
Skill, experience and knowledge of computers and MS Office, ESP, Salon Solutions
Knowledge of customer service principles and practices
Keyboard skills and ESP
Ability to answer phones, book and schedule, co-ordinate appointments accurately and take messages accurately
Skill and hands on experience performing all beauty treatments – 3 years experience
Skill and experience advising clients on all beauty treatments procedures
Skill and experience in retail product sales
Stock take
Key Competencies
Excellent verbal and written communication skills
Professional personal presentation
High skill customer service orientation
Information on beauty and nail technology treatments
Organizing and planning
Attention to detail
Initiative
Reliability
High stress tolerance
Team Player
Salary & Benefits:
R basic (according to experience)
% comm. after reaching targets
Plus commission on products
Working Hours:
Monday – Sunday: (Roster)
Public Holiday