Job Introduction This is a fantastic opportunity for a Hire Controller to join our branch and provide full support in all areas of internal sales. This will include delivering first class customer service, working pro-actively when handling hire transactions and assisting in stock takes.
Key Responsibilities
You will be the first line of contact for customers, over the counter and on the telephone so customer service skills and an excellent phone manner is essential.
Reporting into the Hire Desk Manager, you will provide support in all areas of internal sales, working with the internal sales teams completing hire transactions, stock takes and administration tasks.
If required, you may also be asked to assist with covering deliveries and collections, test and run equipment and repair referrals.
What We’re Looking For
Experience of customer service either face to face or on the telephone
Excellent attention to detail and accuracy
IT Literate - basic Word and Excel skills
Valid driving licence - essential
Ability to prioritise your workload so all duties are done to the highest standard to maximise profitable hires and sales
Ability to work on own initiative in a fast paced and busy environment
What We Can Offer You
Competitive salary
Salary sacrifice pension
25 days holiday, plus bank holidays
Additional holiday purchase scheme
Free Tool Hire
Life Assurance cover 3x salary
Share save scheme
Eye care vouchers
Recommend a friend scheme
Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
Cycle to work scheme
Long service recognition
My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
Discounts on HP products
EE mobile contract discount offers
Gym discounts
Health Shield (discounted premiums on health care cash plan)
Regit Assist 24/7 accident helpline – free joining
A Little Bit About Us
ESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.
As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.
At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.
Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
