Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Team Leader
Responsible for ensuring seamless operations across all different departments within the aparthotel.
Team management, conduct regular team briefings and on-the-job training.
Manage guest inquiries, requests, and concerns promptly, ensuring guest satisfaction, focusing on customer service.
Ensure accurate billing, daily financial reconciliations, and adherence to aparthotel financial policies.
Conduct weekly audits such as cleanliness, stock control and guest satisfaction.
Involvement with sales, identifying new business and creating leads.
Additional Information
PERSONALITY AND SKILLS:
- Generosity
- Empathy
- Thoughtfulness
- Audacity
SPECIFIC REQUIREMENTS
- Eligible to work in the UK
- Able to interact with colleagues and guests at all levels
- Team Spirit & open-minded
- Ability to work a flexible schedule, including nights, weekends, and holidays.
SALARY: £13.80 per hour
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
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