Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications:
- Relevant qualification
- A minimum of 3 years retail or admin experience
Skills:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Competencies and behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/written communication skills and good organisational skills.
- Strong organizational and planning skills.
- The ability to multi-task in a fast-paced environment.
- The ability to work independently.
- The ability to take initiative.
- A high level of attention to detail.
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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