Responsibilities include:
- Creating and publishing job ads
- Collaborate with hiring managers to set qualification criteria for employees
- Screen CVs and job applications
- Conducting initial phone screens to create shortlists of qualified candidates
- Host and participate in Assessment Centres
- Interview candidates in-person
- Mediating between candidates and hiring managers
- Preparation of all relevant documentation (including contracts/offer letters) necessary for the successful onboarding of new employees
- Maintain a database of potential candidates for future job openings
Our office is located in the Cape Town CBD, so you will need to either currently live in Cape Town or be willing to relocate (at your own expense).
Requirements:
- Previous recruitment experience is advantageous
- Strong interpersonal skills
- Strong negotiation skills
- Good written and verbal communications skills
- Experience in working with an Application Tracking System and Candidate Assessment Platform would be advantageous, but not essential
- The potential, desire and drive and behavioural alignment to become a key member of our Intersect team is essential.
Additional Job Description:
We are looking for someone who has confidence to source and engage with qualified candidates for current open roles, managing the end to end process of recruiting and then onboarding them into our Intersect family. You will serve as the face of Intersect to potential candidates, acting as an interface between them and hiring managers. If you can coordinate the hiring process end-to-end, and then make sure your successful candidates have an easy and positive onboarding experience, then we’d like to meet you.
EEO Statement:
At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer:
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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