Stitch is a payments infrastructure company on a mission to make it easier for enterprise businesses to connect to the financial system and build better experiences for their customers.
We are expanding the team to enable Stitch to broaden our product offering and extend our geographical footprint.
The Role:
The Site Reliability Engineer is responsible for the design, implementation, and maintenance of Stitch’s technology infrastructure. The Site Reliability Engineer ensures that Stitch’s systems are running smoothly, and resolves any issues that arise.
Key Responsibilities
- Secure, monitor and maintain product infrastructure and connectivity.
- Work closely with engineering to improve development, deployment and release processes.
- Build tooling to allow developers to monitor the reliability of their services and ensure a level of reliability in new services.
- Provide guidance and support to teams implementing SLOs.
- Reduce the cost of failure by minimising problem discovery time and time to repair.
- Automate engineering operations where possible.
Requirements
- Tertiary qualification in computer science, engineering or any other relevant field.
- 2+ years professional experience in a similar role.
- Knowledge of various automation tools.
- Knowledge of coding and common programming languages.
- Experience in IT infrastructure monitoring and management.
Advantageous:
- Experience in the FinTech and/or the financial services industry.
We recognise and value the importance of enabling remote work and maintaining a globally distributed workforce. We cater to equitable employee experiences for both in-office and remote team members.
We believe in the power of ownership. That's why every team member becomes a part-owner of Stitch. Our employee stock ownership plan ensures that when the company thrives, you do too.
Taking time off from work is critical to ensure that you can take necessary breaks and have time for important life events outside of work. In line with this, we provide a generous annual leave policy, along with supportive family responsibility, parental, study, and long-tenure sabbatical leave options.
We are committed to the professional growth of our team. Each year, we allocate $3,000 per team member for learning and development, supporting a culture of continuous improvement and skill enhancement.
Recognising the importance of health and well-being, we contribute to health insurance for all team members and provide group health insurance schemes in certain jurisdictions.
To ensure our team has the tools they need, new members receive a brand-new Mac laptop along with the necessary peripheral equipment upon joining Stitch.
Employee Assistance Programmes
We care about the well-being of our team. Our Employee Assistance Programmes provide you with the necessary resources and support to not only excel in your job but also to thrive in your personal life.
Other notable benefits and perks
- Celebrations for important life and work milestones.
- Daily team lunches in the Cape Town office.
- Annual work retreats.
- New starter dinners.
- Frequent team and company events.
Compliance with POPIA: Our processing of your Personal Information is subject to, and in compliance with, the provisions of POPIA.
Privacy and security of your information: We will process your information only on instructions from you, which we are deemed to have received when you submit information on our website.
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