Project Manager
A proudly South African insurance company that offers affordable products and services for life, funeral, savings, and retirement is seeking a Project Manager to support, manage, oversee, and enable the Sales projects, programs, and structured work efforts through various methods and practices around provisioning the Sales division. This role aims to improve overall PM maturity and track and report conformance to plans and expectations.
Duties & Responsibilities
- Manage project programs within timeframes and the definition of its major deliverables to meet desired goals and outcomes, ensuring all projects are managed appropriately.
- Manage the Sales Calendar, program, and change requests to ensure delivery.
- Prioritize projects for the achievement of sales goals.
- Provide leadership in the recommended resolution and/or escalation of issues that may impact project scope, schedule, or budget.
- Ensure on-time delivery and quality of the entire portfolio of Sales projects across different functional areas.
- Identify and manage delivery risk control processes, pursue issue and risk resolution, and communicate status and escalations to stakeholders and operational management.
- Identify and understand issues and concerns, obtain and compare information from different sources to develop and evaluate alternatives and solutions, solve problems, and recommend a course of action.
Project Management Practice
- Translate the Sales Strategic medium to short-term goals and objectives to align with Project objectives.
- Lead the identification and implementation of project management processes, methods, tools, guidelines, and standards to establish a stable framework that supports all projects and stakeholders.
- Facilitate the agreed-upon process that develops plans and prioritization.
- Liaise with participants/users to gauge project progress.
- Provide ongoing coaching and mentoring to participants or users where necessary.
- Build and maintain relationships between Regional Managers, Divisional Heads, and key stakeholders, acting as a trusted advisor.
- Regularly review and evaluate opportunities to improve project management best practices.
- Track and report on project portfolio performance, providing a comprehensive and prioritized view of all projects.
- Monitor project operational and capital expenses to ensure cost efficiency and correct any adverse variances.
- Develop and manage the project/program budget with a high degree of financial discipline.
- Develop and track the benefit realization report.
Stakeholder Management
- Lead regular interactions with the executive sponsor to inform, alert, negotiate, and maintain a good relationship and shared vision for the program outcome.
- Share lessons learned and best practices across projects, building relationships with stakeholders.
- Request ongoing feedback from participants or users regarding project delivery; promote effective teamwork between business units.
Oversee Regulatory Requirements (Online Sales)
- Manage Sales online activities.
- Manage the rendering of financial services in accordance with FAIS.
- Manage compliance with impacting legislation.
- Manage the online sales complaints resolution process.
- Oversee the management of the quality assurance process.
Reporting
- Report to the Sales Executives and various committees, providing status and forward-looking recommendations where necessary.
Desired Experience & Qualification
Formal Education:
- Degree (FSCA recognised)
- Relevant project management qualification
Certification:
- Regulatory Examination Level 5: Representatives
- Regulatory Examination Level 1: Key Individuals
- 120 credits on NQF level 5 CPD
Experience:
- 3 – 5 years’ Management Experience (Financial Industry)
- 2 Years Project Management
Package & Remuneration
Should you not receive a response within 14 days, please consider your application as unsuccessful.
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