Export Controller
Currently seeking an Export Controller for a 3-month contract for a leading freight and logistics company based in Cape Town. Within this position, you would be responsible for coordinating the movement of ocean export cargo through the international transport chain according to the client’s requirements.
The ideal candidate will not only be responsible for the planning and handling of the shipment through to finalization but will also be client liaison.
Duties & Responsibilities
- Receive a booking and find out all necessary information about the customer and the shipping requirements.
- Liaising with customers on readiness of cargo, estimates, collections of cargo, documentation, and others.
- General feedback and communication with customers and service providers.
- Capture of Shipment Information in the source system.
- Check if rates/SOP exist: Check in the rate database if we have an existing agreement with the customer and if that agreement is valid for the new shipment.
- Perform a Credit Check. Communicate estimate requests to the estimates desk and follow up on progress.
- Provide feedback to the client on the status. Perform Global Compliance Check for every single shipment before any cargo is collected from the shipper.
- The Global Compliance Checklist must be created, completed, and stored for every shipment handled.
- Check requirements for FMC or MOC filing.
- The FMC Filing is required for all shipments to and from the US. It is therefore important to do it correctly and completely.
- Confirm booking details - This must include the sailing schedule, shipment type (LCL/FCL), and pickup/drop-off details.
- Determine Shipment routing.
- Check whether additional security measures are necessary, depending on the status of the shipper. Check whether the shipper is a 'known shipper' and therefore the shipment has a 'secure' status. Place the booking with Carrier/Co-loader.
- Release Booking Confirmation to the Customer.
- Schedule Pickup: Generate the pick-up request on Matrix OFS (Collection Note - CEVA Template).
- Check if ISF (Import Security Filing) is required (for US shipments only).
- Verify that the freight has been physically received correctly.
- Arrange export customs clearance to confirm customs cleared status and receive the Export Customs Document.
- Report manifest to customs post-departure. This can be done via Compuclear RCG (option 35 on the main menu of Compuclear) or in Diamond system (Wisetech Global system).
- Complete customs clearing checklist, GCI screen, etc., according to local & global process.
- Ensure that all milestones are completed on time & as the shipment progresses in both Matrix OFS and Navigator.
- Receive the shipping instruction from the shipper and update the source system. Send the proper MB/L instruction to the carrier or co-loader.
- Accruing MBL freight charges for payment within credit terms of the carrier.
- Checking if a valid reference is on the invoice of the shipping line and transfer the invoice to the Finance department.
- Handle NRCS, Customs, Border Police, Plant Health, Port Health, and other stops where required. Obtain release from the relevant authority as soon as possible, minimizing additional cost to the client as far as possible.
- Any documents required by authorities to be submitted urgently and as a matter of priority.
- Client to be notified in writing of the stop.
- Constantly update the client on the status of release.
- Issue the invoices or credit notes to the destination or even a 3rd party as well as preparing the profit share for each HBL.
- Invoice the shipment on time & in line with global KPIs.
- Ensure that the accruals are entered into the system in accordance with the buying rates from the 3rd party service provider(s).
- The invoiced rates must be as per the customer proposal and/or the standard billing tariff.
- Check and confirm rates prior to preparation of costing sheet and creation of invoice.
- Send Pre-Alert to Destination including information on ETD and ETA, Vessel name and Voyage number, Container number, HBL and MBL numbers as well as the Consol reference (if applicable).
- Updating and submission of status reports as per client requirements.
- Liaising with both Internal and External Customers, keeping them fully updated with the progress of their shipment.
- Profit and Loss analysis to be reviewed and corrected weekly.
- Perform any additional duties as and when required.
- To assist with the general operations in the office and ensure that all LEAN (SS & Kaizens), ISO and HSO procedures are strictly adhered to at all times.
- Adhere to the station process and ensure all KPIs and milestones are completed as per the global standard guidelines.
- Ensure meeting minutes and pre-shift meeting minutes are recorded (turn based).
Desired Experience & Qualification
- Experience in operational area an advantage.
- Good general knowledge of customer service principles and practices in a Freight and Supply Chain environment.
- Matric.
- 3 - 5 years experience.
Package & Remuneration
Negotiable
Interested?
Please apply via PNET.
#J-18808-Ljbffr
