Our client is seeking a National KAM to join their team. The successful candidate will establish and maintain long-term professional relationships with key account partners and maximise sales opportunities within.
Responsibilities:
To develop and implement strategic customer initiatives with high volume clients to achieve customer Sales & Profit targets (responsibility over trade spend).
To ensure promotional compliance to maximise return on investment and ensure promotional grid is negotiated in advance and in relation to budget parameters.
To build strong retailer relationships to ensure the best implementation of promotional and customer business plans.
To guarantee timely planning and forecasting (including new product development process).
To manage trade, spend and claims (returns ensuring in line with agreed parameters, tie back to promotional grid and/or swell allowance) effectively and in a timely manner in cooperation with Trade Marketing and Finance.
To coordinate and respond to all external and internal key account related queries.
To play an integral role in new business pitches and hold responsibility for the effective on- boarding of new clients.
To ensure communication and relationships are maintained with third parties (i.e., merchandising) to ensure support of agreed promotional activities.
To identify and manage optimal route to market strategy.
To Identify new opportunities and monitoring market developments to identify and assess potential new customers and opportunities.
To act as the key interface between the customer and all relevant divisions.
Responsible for customer reviews at all levels.
Skills:
Strong account management ability, negotiation and relationship building skills.
Demonstrated delivery in a challenging and fast paced trading environment.
Self-motivated with the ability to work with very little supervision.
A willingness to learn, open to new ways of work and new systems.
Able to deliver under pressure and meet deadlines within specified timeframes.
Effective time management and organisational skills to bring tasks and projects to a close.
Methodical in approach with strong attention to detail for minimal error.
Able to foresee potential challenges and provide solutions.
Driven and energetic in personality to thrive and achieve in role.
Able and flexible to travel nationally as required.
Qualifications:
Bachelors degree in commerce or related (post graduate qualification advantageous).
Minimum of 3 years' experience in FMCG, Customer Management Experience sector.
Experience in a similar role managing key national accounts at a corporate level.
Proficient in MS Excel - intermediate to advance level.
Sound commercial knowledge and channel, pricing & strategy development.
