Junior Services Coordinator
Our client requires the services of a Junior Services Coordinator in a pressurized environment to join their team.
Duties & Responsibilities
Key performance areas:
Main Responsibilities:
- Technician scheduling and execution of the service call for a region.
- Scheduling call outs with in-house technicians and sub-contractors.
- Logging and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end deadlines.
- Stand-by 2 weeks per month - after hours and over weekends/public holidays.
General Admin Tasks:
- Generate casual wages purchase requisition and send to Finance.
- Check Technicians clock-in/out for overtime calculation.
- Process sub-contractor invoices.
- Manage switchboard.
- Follow up with stores on documentation not received. Manage all paperwork as needed.
Desired Experience & Qualification
The successful candidate must have:
- Matric.
- At least 5 years relevant experience in administrative work.
- Computer literate – (Word, Excel, PowerPoint, and Outlook).
- Knowledge of Sage Evolution will be advantageous.
- Excellent time-management and problem-solving skills.
- Ability to work under pressure.
- Clear and professional articulation when answering customer calls.
- Ability to work in a team.
- Willingness to work standby 2 weeks plus weekends.
- Excellent written and verbal communication skills (English).
- Valid driver’s license.
Please note that only shortlisted candidates will be contacted.
If you do send an email to the recruiter directly, please state the position you are applying for.
Package & Remuneration
To be discussed during the interview stage.
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