HR Coordinator / Consultant
We require an HR coordinator / consultant to be part of our team at Scribante Labour Consultants.
Duties & Responsibilities
HR
- Provide efficient HR services within the company and its clients.
- Responsible for ensuring business growth through the extension of existing clients and procuring new clients by providing HR value-added services.
- Co-ordinate all branch operational and client activities by ensuring all deliverables are achieved.
- Development and implementation of company/client policies and procedures.
- Collate information such as performance appraisals, staff suggestions, disciplinary issue policy, and procedures.
- HR policy development and setup for new and existing clients.
- Ensure all HR and company compliances are adhered to within the company.
- Compiling weekly/monthly company and client reports (HR related).
- Monitor and apply HR recruiting best practices.
- Ensure employees adhere to company policies, procedures, and job-related functions.
- Maintain disciplinary records for hearings and prepare for CCMA.
- Develop, prepare, and submit daily/weekly reports in relation to site role, timekeeping, absenteeism, IR matters, leave, and overall employee incident-related issues.
- Customer satisfaction - Input/product delivery/staff/management feedback/monitor inactive persons on daily and weekly site visits.
- Functional reporting duties and requirements as required by HR Business Partner / Director .
CLIENT ENGAGEMENT & OPERATIONS
- Co-ordinate and attend monthly client management, interdepartmental, and service delivery meetings.
- Assist in the preparations of agendas, minute-taking, and ensure follow-up and service deliverables have been met.
- Ensure distribution of minutes to relevant client stakeholders and company head office senior manager (SLC).
- Assist operations with employee collection and drop-off points – co-ordination, site allocation, and placement.
- Assist in co-ordinating and ensuring due diligence is conducted before placement of staff on site based on client and company requirements and expectations.
- Induction of employees as per company and client requirements.
- Act as a point of contact to build influential client/employee and candidate relationships.
- Co-ordinate meetings as required between client operations and employees on site.
RECRUITMENT
- Ensure client recruitment needs are being met and are aligned with company/client requirements.
- Ensure recruitment, selection policy, and procedure adhered to/full compliance.
- Ensure temp placement targets are met and orders are filled.
- Assist in filling perm orders and higher-level positions as per client demand and Line Manager/Head Office guidance.
- Utilise a variety of creative sourcing strategies to identify a high-quality and diverse candidate pool.
- Manage, update, and submit recruitment weekly and monthly reports (number of interviews, orders filled, etc).
- Keep current with recruitment strategies and industry trends.
BUSINESS DEVELOPMENT & SALES
- Source and procure new clients as per KPI driven target.
- Continually engage with company staff through information sharing, leads, opportunities, and marketing strategies.
- Monthly client sales targets – obtaining new clients monthly as per target requirement KPI.
- Research and analyze market opportunities.
- Map potential customers and competitors.
- Promote follow-ups for all sales prospects.
- Assist with the implementation of procedures for E-Marketing, Internet advertising, and Website maintenance and marketing.
ADMINISTRATION
- Accurate administration, filing, management, and updating of all branch documentation.
- Vet all new and existing employee contracts ensuring contracts have been correctly allocated to client contract period and/or reason/project/seasonal.
- Thorough administration and communication of end of contracts.
- Administrate Client contracts, SOPs, and SLA agreements.
- Ensure all client contractual requirements are adhered to.
Desired Experience & Qualification
- HR/Business studies related degree or diploma.
- Additional studies and certifications.
- Experience within the TES or HR Services Labour market beneficial.
- Driver’s License and must have own car.
- Competent in MS Office (strong Excel).
- Efficient user of web-based tools and career portals.
- High level of accountability.
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