Mirabilis has career opportunities available for an Insurance Marketing Assistant based in Johannesburg (Illovo). The insurance marketing assistant role is focused on providing an end-to-end service and support to the external Marketers. Main functions are providing support to the external Marketer with drafting New Business quotations, Sales, and Broker Relationship Management & Development.
What will make you successful in this role?
This role is focused on, but not limited to, servicing broker requests, including enquiries.
- Technical underwriting of various engineering risks at new business stage.
- Providing telephonic/email support to the intermediary on record, authorised representatives from the brokerage, and broker services;
- Dealing with general insurance and policy-specific enquiries;
- Quoting on instruction/policy maintenance/renewal and engineering aspects of policies;
- Assisting to resolve all insurance queries within required timeframe and compliance requirements;
- Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
- Managing client expectation on expected turnaround times for submitted requests;
- Adhering to underwriting criteria and regional requirements;
- Assisting in implementing solutions for improvement; and
- Standing in for Marketers should they be absent or on leave during busy periods or absence of key resources, assisting where required.
Qualification and Experience
- Matric / Grade 12
- Post Graduate B. Comm, Engineering or Insurance Qualification
- RE 5
- Proven sales experience in commercial insurance industry
- Engineering underwriting experience will be an advantage.
- Broker relationship management, business development, portfolio management, and technical underwriting at new business stage.
Knowledge and Skills
- Excellent verbal and written communication skills
- Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
- Ensure adherence to quality, compliance, and accreditation standards
- Conduct efficient administration
- Optimising work processes
Core Competencies
- Cultivates innovation - Contributing independently
- Customer focus - Contributing independently
- Drives results - Contributing independently
- Collaborates - Contributing independently
- Being resilient - Contributing independently
About The Company
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business, so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
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