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Are you an analytically minded data enthusiast? Passionate about finding insights in datasets, with the ability to synthesise and clearly communicate the results and drive business impact?
An exciting opportunity exists in Santam Broker Solutions: Operations – Shared Services Team for a Manager: Business Intelligence Analyst based in Johannesburg/Cape Town.
The Manager of Business Intelligence (BI) is responsible for leading a team of data specialists to enhance the organization's data-driven decision-making. Reporting to the Head: Shared Services, the Manager ensures the effective development, implementation, and management of BI tools and processes. The role focuses on driving insights from data, optimizing reporting practices, and fostering a culture of data excellence across the organization. An individual with experience using a variety of data tools, analytics, and data visualization to turn data into actionable insights with demonstrable business impact. If you believe you have what it takes, then come join the team and help us evolve our data analytics capabilities to best support the Santam Broker Solutions: Operations focus on profitability and sustainable growth.
What will make you successful in this role?
- Provide timeous and accurate data and analysis as required
- Drive various process automations and efficiencies within Management Information. Data acquisition and preparation – acquiring data from various data sources; assessing the integrity and relevance of the data before combining and transforming it into interpretable datasets, reports, and dashboards.
- Generating and distributing accurate reporting on a monthly and ad-hoc basis
- Conduct a gap analysis of the current data landscape with Operations and formulate an improvement strategy.
- Responsible for implementation of information solutions to address business needs and driving opportunities to improve processes and strategies with technology solutions. Track and measure against improvement strategy.
- Engagement with IT – Management Information (MI) to ensure continuous improvement of both the processes and systems as required.
- Providing advice, solutions and resolving complex information queries.
- To monitor and provide advice, solutions and resolve problems relating to systems.
- Analyse and interpret data patterns and business trends to provide actionable insights for Operations.
- Analyse and build statistical models for various sets of data on a regular basis to assist in determining business trends.
- Data quality control and data management.
- Develop automated reporting within current constraints, given data programming knowledge. Creates relationships between business areas, enabling a better understanding of data and reporting. Sets a standard of reporting used across all business areas units built on sustainable solutions developed in conjunction with Data Architecture, MI/BI and Data Products.
- Validate, Collaborate & Research - Continuously explore ways to enhance business insights by analysing key profit / cost / process efficiency drivers, key indicators, relationships, and trends. Develop a thorough knowledge of products, systems, platforms and related reporting.
- Analytical Insights and Data Visualisation – Analyse and interpret complex data, identify trends and assess possible high risk exposure areas indicating key/emerging themes.
QUALIFICATIONS AND EXPERIENCE
- Minimum 5 years’ data management experience i.e; Data Analysis, Data Visualisation and Reporting
- Minimum 5 years’ experience managing the BU portfolio and delivering solutions to the respective BU’s
- Minimum 3 years’ experience of leading a team of technical specialists
- 3-5 years of experience in Financial Services with experience in underwriting and analysis (Short Term Insurance preferably)
- Experience in reporting packages and data analytics tools: SAS, SQL, Cognos, Qlikview, Qliksense, SAP Business Objects, Power BI and Advanced Excel
- Bachelor’s degree in Business Intelligence, Statistics, Data Science, Computer Science or a related field
Skills
- Strong technical skills (proficiency in using multiple tools i.e PowerBi Qlikview, Qliksense, Microsoft Cognos)
- Strong knowledge of SQL and data warehousing concepts
- Analytical and problem-solving abilities
- Effective project management
- Excellent verbal and written communication
- Ability to tell a story with data
- Business insights and financial acumen
- Experience with financial and operational operating
- Knowledge of data management and agile software delivery methods
- Advanced Excel, PowerPoint
- Attention to Detail, Accuracy and Quality Management
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformation
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and while based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our delivery of insurance good and proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the divisions Employment Equity targets.
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