Supervisor Duties and Responsibilities Managing the workflow of their employees, creating team schedules and delegating tasks Assessing the work performance of their employees and identifying areas that need improvement Ensuring that business goals, deadlines and performance standards are met Training and onboarding new hires to make sure they understand their roles Setting goals for workers and making sure they comply with the companys plans and vision Recommend new employees to the human resources team based on an assessment of their performance Reporting performance records and evaluations to HR and senior management Supervisor Skills and Qualifications Advanced leadership and team management skills Attention to detail and problem-solving skills Strong written and verbal communication Expertise in a specific industry Knowledge of company policies Time management and organizational skills Ability to maintain a consistent teamwork mentality Computer skills and knowledge of collaboration tools Over 3 years of retail experience Over 3 years of management role experience