Forwarding and Clearing Compliance Manager
Our client is searching for a Forwarding and Clearing Compliance Manager to join their team in Johannesburg East.
Description of position:
The responsibility of the Forwarding and Clearing Compliance Manager is to provide strategic planning, leadership, and coordination of the Business Unit Functions across operational, HR/IR, and financial disciplines. This includes the monitoring and analyzing of operational efficiencies and cost-effectiveness, as well as the actual day-to-day performance of various operational activities.
Operational Requirements:
- Maintain relationships with Agents, SARS Customs, Service Providers (Internal & External), and clients. (MUST)
- Manage and control the forwarding/receipt of inbound and outbound cargo documentation.
- Liaise and negotiate with statutory bodies to ensure effective finalization of the documentation processes.
- Manage the C&F team and ensure they are all up to date on new statutory requirements.
- Clearing documentation for road freight.
- Prepare management reports.
- Drive and manage profitable and consistent commercial retention, new business development, and growth initiatives.
- Identify staff development/training needs and ensure high levels of staff motivation and enthusiasm.
- Ensure the effective running and coordination of the Forwarding and Clearing Compliance Manager's operational function.
- Ensure compliance with all relevant policies and procedures.
- Set up reports and tools to rate performance/inefficiencies and implement action plans.
- Maintain client satisfaction through cooperation with allied disciplines (entries, invoicing, customs, transporters).
- Ensure effective and efficient client communication across all departments within the branch.
- Experience in Customs Clearing & overall Clearing & Forwarding processes.
- Knowledge of EasiClear / CompuClear.
- Must be able to frame entries in the absence of the Entry Clerks.
- Managing a Forward and Clearing Team.
- Exposure to Industrial Relations procedures and staff performance evaluations.
- Responsible for compliance with the Customs Act and SARS Regulations, including changes to the Acts and their effects on the company.
- Stay updated on changes to the Customs Act and SARS Legislation.
- Inform the board of changes to legislation, present these changes, and guide the organization accordingly.
Minimum Qualifications:
- Matric.
- Tertiary Qualification in Logistics / Supply Chain.
- Minimum of 10 years working experience within the Logistics and Supply Chain Industry.
- Minimum 5 years experience in managing a Forward and Clearing Team.
- Strong knowledge of Customs Clearing & overall Clearing & Forwarding processes.
- Fully computer literate, with an aptitude for technology and systems (knowledge of EasiClear / Asakhuda / Diamond is advantageous).
- Experience in urgent, express, and cross-border road freight.
- Competent in MS Office.
- MUST have relationships with Agents, SARS Customs, Service Providers (Internal & External), and clients at Botswana, Namibia, Swaziland, and Lesotho borders.
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