DESCRIPTION
We are looking for a talented Inland Regional Leader CSA to join our team General Management for our Branch/Zone/Country MGRS in Gauteng, South Africa.
In this role, you will make an impact in the following ways:
Operational Efficiency: By managing day-to-day operations and ensuring all functions run smoothly, youll drive efficiency and productivity across the branches.
Financial Management: Overseeing financial metrics and developing the Annual Operating Plan will help ensure the branches meet their financial goals and contribute to the companys profitability.
Business Growth: Implementing and managing the annual marketing and sales plan will enable you to foster business growth and expand market presence.
Customer Satisfaction: By managing customer satisfaction programs and promoting a culture of customer service, youll enhance the customer experience and loyalty.
Employee Development: Recruiting, developing, and motivating high-quality employees will create a strong, capable team that can achieve business objectives.
Warranty Management: Handling warranty submissions and addressing repetitive issues will improve product and service quality, leading to better customer satisfaction.
Compliance and Safety: Ensuring compliance with health, safety, and environmental standards will create a safe and responsible work environment.
Corporate Responsibility: Promoting a culture of corporate responsibility will benefit employees and the communities where Cummins operates, enhancing the companys reputation and social impact.
RESPONSIBILITIES
To be successful in this role you will need the following:
Financial and Risk Management: Develop and manage sales, financial controls, and risk to ensure efficient operations within budget.
Relationship Building: Maintain strong relationships with key customers and business leaders through regular face-to-face interactions.
Inventory and Service Coordination: Align inventory, service, and delivery capabilities with customer expectations by collaborating with teams and stakeholders.
Negotiation Skills: Effectively manage account receivables and negotiate payment terms when necessary.
QUALIFICATIONS
Education/ Experience:
College, university, or equivalent degree required; an MBA will be advantageous.
Significant level of relevant work experience, including managerial, leadership, budgetary, and cross-functional experience, required.
This position may require licensing for compliance with export controls or sanctions regulations.
