Luxury Groups Tour Consultant (Intermediate or Senior)
Salary – Highly Negotiable on exp. + Plus Incentives
Claremont, Cape Town - Hybrid (4 days Office based and Friday work from Home)
Our client is looking for a highly motivated Luxury Senior Groups Tour Consultant to join their growing team.
A dynamic individual who has excellent organisational skills, good time management and can also work independently. Accuracy and attention to detail is essential.
The role will be target & sales driven and will be office-based in the Southern Suburbs.
Enthusiastic & passionate professionals, who are prepared to take on a wide variety of roles as our business grows.
Criteria:
•Minimum of 5-years inbound agency experience.
•Solid, stable track record as an Inbound Tour Consultant/Operator – Luxury market (4 & 5 star)
•Strong knowledge of South African Safari & Leisure products and services
•In-person experience, Garden Route Safari.
•USA market working experience is advantageous
•Safari, Golf and CT Wine Route exp. Is advantageous.
•Southern & East Africa & Indian Ocean Island product knowledge useful and a Plus
Duties & Responsibilities include:
•Proactive selling & quoting
•Gathering rates and contracts for services
•Building detailed proposals & packages
•Managing provisional bookings & ensuring the bookings are released/confirmed in time without incurring penalties.
•Working together with the finance department (linking suppliers, refunds, credits, and invoices etc)
•Communicating with agents and direct clients
•Offering high levels of professional service for luxury travel clientele is crucial.
•Co-ordinating flight bookings with our flight department
•Updating financial forecasts and quoting register
•General Administration & organisation
•Supplier payments and confirmation procedures
•Onboarding of suppliers and clients (Travelogic and WETU)