Our client is seeking a skilled and attentive Spa Therapist to join their 5-star game lodge team. The ideal candidate will provide exceptional spa treatments and wellness services to our guests, contributing to their overall relaxation and satisfaction. This role requires a commitment to delivering personalized care and a high standard of service in a luxurious setting.
Key Responsibilities: - Spa Treatments: Perform a range of spa treatments including massages, facials, body treatments, and wellness therapies according to established protocols.
- Guest Service: Provide personalized consultations and recommendations to guests based on their individual needs and preferences.
- Product Knowledge: Utilize and promote spa products effectively, ensuring guests are informed about benefits and usage.
- Hygiene & Safety: Maintain high standards of cleanliness and hygiene in the spa area, adhering to health and safety regulations.
- Record Keeping: Keep accurate records of treatments, guest preferences, and any relevant feedback.
- Team Collaboration: Work closely with other spa and lodge staff to ensure a seamless guest experience and support team objectives.
- Upselling: Promote and upsell additional spa services and products to enhance the guest experience and maximize revenue.
Requirements: - Qualifications: Relevant certification in massage therapy, esthetics, or a related field.
- Experience: 2+ years of experience as a spa therapist in a luxury or 5-star environment preferred.
- Skills:
- Proficiency in a variety of massage and spa techniques.
- Strong customer service and communication skills.
- Ability to work independently and as part of a team.
- Attention to detail and commitment to maintaining high service standards.