ROLE OVERVIEW
The Property Maintenance Manager is responsible for overseeing building maintenance to ensure that the buildings remain in optimal condition. This includes, but is not limited to, ensuring that all plumbing issues, water leaks, wall & other cracks, electrical queries, waterproofing, etc. are proactively and timeously attended to. He / She will oversee, supervise, attend to, and resolve all building maintenance related matters, across the in-land portfolio.
RESPONSIBILITIES
Maintenance Management
- Oversees all property maintenance procedures and implementation thereof
- Responsible for proactively planning and executing of general Repairs and Maintenance, as well as attending to and prioritizing any unplanned day-to-day maintenance matters of various properties / buildings.
- Proactively manage the look and feel of the building by ensuring that the buildings are well maintained and remain in good condition.
- Addressing and resolving tenant queries and complaints.
- Making recommendations for Capex spend in order to ensure that the buildings remain in optimal condition.
- Ensure compliance with relevant statutory regulations.
- Project Manage minor refurbishments, additions, and redecorations, tenant installations, take backs, etc.
- Provide input into and manage the R&M budget. Motivate for and substantiate any variance in budget spend, to ensure that the prime objective of maintaining the property is not neglected.
- Proactively manage relationships with tenants, service providers and management, to ensure that everybody remains abreast of matters / queries.
- Identify opportunities to optimize the performance and efficiency of the buildings.
- Provide technical and operational support to the Portfolio & Management Team.
- Manage and direct teams by identifying the priority scope of works.
- Complete cost adjudications for approval.
- Co-ordination with day-to-day scheduling for PPM works.
- Co-ordination and day-to-day scheduling of specialized teams.
Customer Service Management
- Proactively manage relationships with tenants and contractors
- Liaise with tenants and resolve building maintenance queries timeously.
- General management of tenant-landlord relationships
- Build a good relationship with contractors.
Risk Management
- Ensures compliance with relevant Acts.
- Controls, manages, and governs the processes and systems within the area of accountability to ensure compliance and minimize the business risk.
Self-development
- Identifies training/development needs and pro-actively selects effective solutions to address development gaps.
- Ensures that a personal development plan is developed and implemented.
Staff management
- Responsible for the implementation and review of individual role profiles.
- Responsible for the ongoing performance management, including bi-annual performance reviews, and any Industrial Relations related matters.
- Responsible for the implementation of individual development plans.
RESPONSIBILITIES
- Plumbing or Electrical Trade Test or N3
- Drivers License
- 3- 5 Years as a Property Maintenance Manager
- Strong Technical Knowledge
- Proficient communication both verbal and in writing
- Problem solving
- Staff, conflict, & time management
