Operations Head – Cape Town – Responsibilities
Manage the warehouse and ensure that stock is accounted for – cycle and annual stock takes. Manage assets – forklifts, company vehicles, installation equipment, general office equipment. Address customer issues promptly and manage customer service. Manage warehouse staff as well as installation teams. Site project management – ensure that operations on site is managed accordingly Ensure all installations are completed. Order fulfilment Work with Head Office to manage operations of the branch (Operations team, Finance, Payroll, Sales, Warehouse). Assist with Quotes and smaller drawings for fast and efficient quoting General admin work Ad-hoc sales Installations Manage on-site installations Manage the installations teams Assist the marketing team as needed with regards to the installations. General admin work related to installations Provide continuous feedback to head office
Requirements and Skills:
Proven work experience in Operations or similar role Be able to read drawings Familiar with finance and business principles Must be customer focused Excellent communication and interpersonal skills Excellent organizational skills Team management skills Must be assertive Proficient in MS Office packages Must be able to work under pressure
