Employee Relations Advisor Market related

APMC • Other • Randburg, Gauteng, South Africa • $200 - $300 / year • 5h ago

Employee Relations Advisor

We're accepting applications for the position of Employee Relations Advisor. The purpose of this position will be to deliver a consistent and high-quality human resources services experience with regards to Employee Relations; and to align to global standards in order to ensure a consistent, efficient, and effective service is being rendered.

Key Responsibilities

Acting as the first point of contact to the business for all ER process and policy queries and issues
Providing an end-to-end case management service with regards to all ER processes, including but not limited to poor performance management, grievance management, and sick leave management
Providing support and consultation to both staff and line management throughout the ER process
Liaising with the Employment Law division on complex cases
Facilitating the end-to-end case management of the Income Continuation Benefits (ICB) process, including acting as liaison between the Insurer and other stakeholders and facilitating the payment logistics as applicable
Facilitating, investigating, and closing HR related Speak Up cases
Building and maintaining relationships/clarifying expectations with key stakeholders
Being involved in sub-project deliverables on a needs-driven basis
Keeping abreast of the latest HR trends (best practice), tools, and techniques through networking and monitoring the micro and macro environment