Time left to apply: End Date: October 16, 2024 (5 days left to apply)
Job Requisition ID: R22875
Job Description
Hello Future Relationship Manager Client Services.
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.
As part of our team in HSL, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
- Achieve the Net Income Return for the Business as defined in the Financial Performance Report of the Business.
- Drive an increase in average balance of specific portfolio of assets as defined in the Financial Performance Report of the business.
- Drive an increase in average balance of specific portfolio of liabilities.
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
- Manage existing clients and grow portfolio through making contact and generating leads through the Net Promoter Tool.
- Maintain expert knowledge on relevant legislative amendments, industry best practices and provide proactive advice and solutions to relevant stakeholders.
- Manage the growth of active customer account base to increase client base.
- Maximize business portfolio cross-sell opportunities and strengthen client relationships.
- Manage the migration of accounts from transactional to self-service.
- Define a sales portfolio growth strategy in line with predetermined growth targets, which are determined on an annual basis through conducting competitor analysis and innovating new value propositions by developing sales initiatives which align with the various segment strategies.
- Ensure effective data management by ensuring expired limits are attended to against set targets.
- Prepare credit proposals for review by the Credit Product House.
- Monitor and evaluate the organisation's success in managing its legal and compliance risks for the Portfolio of Business Account.
- Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.
- Manage own development to increase own competencies.
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
You will be an ideal candidate if you:
- Must have an NQF level 5 qualification/ Degree (Preference)
- A minimum of 3-5 years within Home Loans sales environment, with a good knowledge of the residential lending (Home loans) environment and an understanding of the credit environment that impacts residential lending.
You will have access to:
- Opportunities to network and collaborate.
- A challenging working environment that is progressive and agile.
- Opportunities to innovate where initiative is taken and owned end to end.
We can be a match if you are:
- Adaptable and curious.
- Able to analyze complex data sets.
- Thrive in a collaborative environment.
Apply now if you are interested in taking the next step. We look forward to engaging with you!
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
16/10/24
#J-18808-Ljbffr
