MSA Outsourcing Solutions is looking for a Junior Credit Controller to join our dynamic team. This entry-level position offers the opportunity to manage and support the credit control process for our clients, ensuring timely payments and maintaining positive client relationships.
Key Responsibilities:
- Handle overdue accounts and negotiate repayment plans, ensuring debt recovery while maintaining positive tenant relationships.
- Ensure timely and effective collection of outstanding debts through consistent follow-ups via email & phone calls.
- Monitor aged debts and produce regular reports on debtor status and recovery performance for management review.
- Act against delinquent accounts where necessary, liaising with legal professionals as required.
- Prepare monthly, quarterly, reports on credit status, collection performance, & outstanding balances.
- Ensure customer accounts are updated regularly to reflect payments, credit notes, and adjustments.
- Work closely with internal teams such as Accounts Receivable, and Property Managers to resolve account disputes and discrepancies.
- Conduct credit reviews and produce analysis to identify trends in customer payment behaviors.
Requirements
- Proven experience as a Credit Controller or similar role.
- Experience in property management, finance, or related industries.
- Strong knowledge of credit management, collections processes, and debt recovery.
- Familiarity with financial software and MS Office, particularly Excel.
- Excellent communication, negotiation, and interpersonal skills.
- Strong attention to detail and organizational skills.
- Ability to work effectively in a team and independently.
- Positive attitude and willingness to learn in a fast-paced environment.