THE SALARY IS R8245
OWN TRANSPORT A REQUIREMENT.
The Assistant Branch Manager is responsible for supporting the Branch Manager in the successful running of the branch, which includes sales, staff, and resource management.
The ABM's role is predominantly office bound but can extend to other areas like the yard and workshop. This person is in constant contact with our customers and staff, ensuring that excellent customer service is portrayed at all times. The ABM reports directly to the Branch Manager with no staff reporting to him/her.
1. RESPONSIBILITIES
- ANSWER THE PHONE AND EMAILS
- PROMOTE AND MARKET THE BUSINESS
- PROVIDE A HIGH QUALITY PROFESSIONAL CUSTOMER SERVICE
- EXECUTE DAILY, WEEKLY AND MONTHLY CHECKLISTS ACCURATELY AND COMPREHENSIVELY IN ACCORDANCE WITH THE LIST OF “GOLDEN RULES” AS REVIEWED FROM TIME-TO-TIME
- FOLLOW OFFICE PROCEDURES TO EXECUTE ALL FOUR ASPECTS OF THE BUSINESS NAMELY RENTAL, SALES, SERVICES, AND SPARES – IN A CONSISTENT AND PROFESSIONAL MANNER, AND THEREBY SATISFYING CUSTOMER DEMAND
- FOLLOW BACK-OFFICE PROCEDURES LIKE:
o Monthly Spares Stock Take,
o Weekly Trailer Maintenance,
o Weekly Office Stock Take,
o Weekly Tools Stock Take.
SUPPORT THE BRANCH MANAGER IN MAXIMISING PROFITABILITY AND MEETING OR EXCEEDING TURNOVER TARGETS, ENSURING COMPLIANCE WITH HEALTH AND SAFETY LEGISLATION.
2. KEY SKILLS
- ENTHUSIASM
- GOOD IT SKILLS
- GOOD NUMERICAL SKILLS
- EXCELLENT VERBAL COMMUNICATIONS SKILLS
- EXCELLENT CUSTOMER ENGAGEMENT SKILLS
- GOOD TEAM-WORKING SKILLS
- GOOD ORGANISATIONAL SKILLS
- GOOD TECHNICAL SKILLS
- HIGH ENERGY
- CONFIDENT
Job Types: Full-time, Permanent
Pay: R8245,00 per month
Application Question(s):
- Do you have your own reliable transport?
- Please list all The Trailer Boys branches.
Experience:
- administration: 2 years (Required)
Application Deadline: 2024/10/15
Expected Start Date: 2024/10/20
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