Job purpose:
Develops clear and well-structured analytical plans and analyses large datasets, which includes analysing administrative data, billing claims, and other datasets, as well as statistical analysis of a mildly urgent/sensitive nature.
Monthly report consolidation to selected stakeholders.
Roles and responsibilities:
- Interact with customers regarding meter readings, backflow assembly compliance status, and other issues and inquiries.
- Provide data technology support for hardware and software to support all the IOT platforms at Macrocomm utilities division.
- Test IOT platforms to ensure they meet user requirements.
- Assist with providing training to staff at municipalities on billing data extraction techniques.
- Work with clients to understand, capture & document business requirements for Meter Data.
- Liaise with clients to identify and analyze gaps in their processes and recommend appropriate solutions to improve their internal procedures and workflows.
- Produce weekly IOT data analysis reports based on the IOT platforms such as Genus, FDM, Orange, Opex IRS for clients (example Vodacom).
- Translate meter data requirements into functional specifications for development.
- Use project management techniques to identify projects to assist end-users.
- Be the key point of contact for the Development team, Client & Meter data provider.
- Build & continuously improve converters to allow Meter data to be input in a usable, meaningful, and accurate format.
- Create & execute test cases, test plans & test cycles.
- Manage missing meter data and meter data gaps including follow-up with retailers and clients.
- Provide detailed reporting on billing/meter data using Power BI.
- Manage platform exceptions and coordinate clearing across the wider Operations group.
- Timely follow up and escalation on platform exceptions with the development team.
- Continually identify process improvements, providing data-driven solutions using a variety of industry-standard project management & process improvement methodologies.
Keep the meter reading system up to date.
Establish meter reading routes in accordance with changing conditions to distribute reading workload.
Keep updated records of meter maintenance.
Review consumption reports monthly for zero reads and high consumption.
Coordinate with Meter Services Coordinator on scheduling appointments and other activities based on customer needs.
Monthly report consolidation and submission to various stakeholders based on verified information.
Qualifications:
- Bachelor’s degree in data analytics, data science, or computer science (Required)
- Software development courses (Preferred)
Job Type: Full-time
Pay: R25000,00 - R35000,00 per month
Education:
Experience:
- IOT or Utilities: 3 years (Preferred)
- Python or SQL: 2 years (Required)
Application Deadline: 2024/10/28
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