Position:GraduateProduct Support ManagerEMEA
JobDescription:JoinArrow's Graduate Program Designed for the Next Generation ofInnovatorsWe are looking foraGraduate Product SupportManager based in Harlow (UK)OurArrow's EMEA Graduate Program is a 12-month journey designedspecifically for graduates who completed their education not morethan 2 years ago and are seeking to take part in a practicallearning curriculum. We provide a platform to work with experiencedmentors to accelerate and establish a solid foundation to build andgrow your career at Arrow. During the program, selected candidateswill learn on-the-job, improve both professional and soft skills,and will be able to meet with and learn from experts across thebusiness. By the end of the program, you will have the ground tofurther develop a successful career inArrow.
Visit our Graduate Program website formore information:
Whatyou should expect from the role:Arrowbelieves that the best way for you to learn is by fully integratingyou into the business and giving you accountability for yourjob-related tasks. Throughout the program, you will also need tocomplete program assignments to put into practice what you learnand work alongside highly specialized experts. You will start yourjourney in the Quoting area.
In Quotingyou will work on the following:- Price negotiations fordesignated suppliers and products
- Managesupplier price changes
- Provide resale guidanceto sales
- Profit-seeking - identify and recover"lost" margin incl. requote activities
- Work ondaily Quote Line Requests andnotifications
- Provide quote information tosales in order to win business and improveproductivity
- Work on daily Quote requests andnotifications
- Support Sales on big contractnegotiations
- Support Continuous ProcessImprovement internally and with suppliers
- Quotemaintenance
- Quote follow up activities via oursales organization
- Margin enhancementactivities:
- Provide Lead time on exceptionalbasis
- Part administration and maintenance withour MDM Team
- Control and handle S&D processincl. rejects with supplier and Finance Team
- First level of technical support for allproducts
- Supplier marketing activities forsmaller and medium suppliers
- Prepare andexecute product strategies with key interfaces (Weekly branchupdate )
- Force excellent relationships withsuppliers, sales and end customers
- NegotiateFrame agreements & Package deals together with thePAM
- Support his/her manager in QBR preparation(generation of reports etc)
- Collect and sharetools and best practices
- Close collaborationwith Marketing & AssetTeam
Requirements:- Youmust have a legal right to work in the country where the positionis located.
- You have obtained or will obtain aBachelor's or Master's degree in Business administration /marketing related studies in 2024 or not more than 2 yearsago.
- Business fluency in English (oral &written).
- Sound knowledge of the businessadministration practices and how to apply them to daily businessand strategy.
- Good understanding of commercialbusiness strategies
- Excellent communicationskills both written and verbal, be able to interact proactivelywith the team, suppliers, our sales organization and other relevantteams.
- Highly organized and desire to supportour sales team to grow the business and improve our profitability.Be responsible for results.
- Keen to support anddrive process improvements.
- Excellent servicemindset
- Be a teamplayer.
- You must be flexible and havegeographical mobility.
- Creative,outside-the-box thinker who brings something new to the table andis not afraid to share those ideas.
- You ideallyhave an aptitude and attitude which exhibits thefollowing:
- Strong, solution-oriented mindsetand team player who enjoys knowledgesharing
- Problem solving ability coupled withcritical and conceptual thinking
- Structuredwork approach and ability toprioritize
- Curiosity and creativity whensolving complex business problems in an innovativeway
- Through the years, ability to learn thetechnical side of ElectronicComponents
What'sin it for you?- A competitivesalary, holiday entitlement and company benefits according to localstandards
- A permanent workingcontract
- A mix of professional and soft skillstrainings
- Pre and post work to embedlearnings
- Workshop sessions and opportunity tobuild relationships both locally and across EMEA organization, withArrow's business experts, suppliers andcustomers
- Group projects to work on businesssolutions with other program members from multiple countries,cultures, and functions
- Support and careerguidance from a mentor
- Wide range of careerdevelopment opportunities
- Access to LinkedInLearning
How toapplyTo apply, please click send yourapplication documents
Please submit acopy of your higher bachelor's or master's degree certificatetogether with your CV and a letter of motivation (
both inEnglish) providing responses to the followingquestions:
- What was yourdecision-making process in selecting your current course/degreediscipline?
- What motivates you to join Arrow& our graduate program?
- What skills andexperiences do you feel have prepared you for the jobposition?
- What personal qualities will youbring to the job position?
- Where do you seeyourself in 3-5years?
Note:Your letter of motivation should not exceed onepage.
Arrow is an equal opportunity employer.All qualified applicants will receive consideration for employmentwithout regard to gender, physical or mental disability, maritalstatus, medical condition, race, religion, sexual orientation, orany other characteristic protected by locally applicable laws,regulations, andordinances.
Location:UK-Harlow,United Kingdom (Kao Park HockhamWay)
TimeType:Fulltime
JobCategory:Business Support