Exam & Qualifications Administrator
We are seeking an organised and detail-oriented Administrator to oversee examination arrangements and support the administration of qualifications, results and certificates. The successful candidate will be responsible for ensuring processes run smoothly, deadlines are met and candidates and examiners receive the necessary information and support.
Key Responsibilities
Coordinate examination bookings, issue candidate instructions and respond to enquiries.
Maintain accurate candidate records, examination registers and resit bookings.
Arrange examiners, markers and invigilators, including scheduling and preparation of examination materials.
Organise examination rooms and oversee arrangements on exam days.
Process examination scripts, results and certificates, ensuring information is accurate and issued promptly.
Manage qualification administration, including awarding body requirements, correspondence and audit preparation.
Monitor examination results and pass rates, maintaining relevant records and reports.
Liaise with membership teams regarding qualification requirements and support candidates with information on training and examination pathways.
Handle general telephone enquiries and provide wider administrative support to the team.
Identify opportunities to improve administrative processes and provide assistance to colleagues when required.Skills & Experience
Essential:
Previous administrative experience, particularly involving accurate record keeping and deadlines.
Strong organisational skills and excellent attention to detail.
Confident written and verbal communication skills.
Good working knowledge of Microsoft Office, particularly Outlook and Excel.
Ability to manage competing priorities and follow established procedures.
Experience coordinating activities involving multiple individuals.
A professional, approachable and flexible attitude, with the ability to work independently and as part of a team.
Ability to handle confidential information with discretion.Desirable:
Experience in examination, training or qualification administration.
Familiarity with awarding bodies, qualification processes or audits.
Previous membership administration experience.
Experience processing examination results and preparing reports.Role Details
Salary: £21,000 - £26,000 per annum
Hours: Full-time, 9am - 5pm
Location: Office-based
Contract: Permanent
Annual Leave: 25 days plus bank holidays
Reporting to: Training Manager
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
