Operations Coordinator
We're recruiting for a leading technology services business. This is an exciting opportunity to join their Central Operations team, supporting a range of operational activities that help deliver critical IT and network services to customers across the UK.
This role would suit someone with experience in operations, service coordination, customer support, contract administration, logistics, inventory management, service delivery, or technical administration.
The Role
As a Central Operations Coordinator, you'll play a key part in ensuring operational processes run smoothly across the business.
Key responsibilities will include:
Managing support contract renewals and quotation processes
Coordinating inventory, spares and RMA (Return Material Authorisation) activities
Maintaining customer contract and service desk records
Managing the Basingstoke depot and stock inventory
Liaising with suppliers, couriers and field engineering teams
Producing operational and service performance reports
Supporting customer account administration and service delivery activities
Assisting with vendor registrations and product updates
Supporting day-to-day operational requirements across the wider team
You will also have:
Strong organisational and multitasking skills
Excellent attention to detail
Confident communication and stakeholder management abilities
A proactive and customer-focused approach
Good Microsoft Office skills, particularly Excel
Experience using CRM, ticketing or service management systems would be advantageousOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
