6-month Initial Contact Birmingham Based - hybrid work pattern
We are looking for an organised and detail-focused Learning & Development Support Officer to join the City Operations team within the Council.This is a varied role supporting the Learning & Development (L&D) function, with a particular focus on training coordination, Excel, Power BI, dashboards and reporting.
Key Responsibilities
Supporting the coordination and administration of Learning & Development activities.
Scheduling training sessions and managing training calendars and bookings.
Preparing, updating and organising training materials and learning resources.
Using Microsoft Excel to maintain training records, trackers, reports and data.
Supporting the creation, maintenance and updating of Power BI dashboards.
Producing and maintaining L&D dashboards and management information to track training activity, attendance and completion.
Reviewing data to ensure information held within reports and dashboards is accurate and up to date.
Liaising with a wide range of stakeholders across the Council, including managers, trainers and employees.
Providing general administrative support across the L&D function.Skills & Experience
We are looking for someone who has:
Strong Microsoft Excel skills, including confidence working with spreadsheets, data and reporting.
Experience using Power BI and working with dashboards.
Strong data management and reporting skills.
Excellent attention to detail and accuracy.
Strong organisational and administrative skills.
Experience coordinating training, meetings, events or schedules.
Previous experience in Learning & Development, HR or training administration would be advantageous.
Excellent communication skills and confidence working with multiple stakeholders.
Previous Council, local government or public-sector experience would be desirable.
This is an excellent opportunity for someone who combines strong Excel and Power BI skills with excellent organisational ability and would enjoy supporting Learning & Development activities within a busy Council environment. If you are interested, please send your updated CV!
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