We are looking for an organised and proactive Learning & Development Coordinator to join a successful and growing training business based just outside Banbury. The role is full time, office based and permanent offering a salary of up to £27,000.
This is a varied role supporting the day-to-day running of the business, coordinating training activities, monitoring learner progress and ensuring customers receive an excellent level of service. Working closely with the small collaborative team, you'll also support course development, administration and marketing activities.
Key Responsibilities for the Learning & Development Coordinator:
Coordinate training courses, venues, bookings and learner information
Monitor e-learning progress and maintaining accurate training records
Review course feedback and identifying opportunities for improvement
Support the development and updating of e-learning courses
Assist with exam marking and maintaining feedback reports
Process invoices and update customer information across business systems
Handling telephone calls, emails and learner enquiries
Monitoring training expiry dates and contacting customers to arrange refresher training
Support the creation of website content, blogs, podcasts and social media posts
Providing administration support and assist with wider business projects
Support the delivery of training when requiredKey Skills and Experience Required for the Learning & Development Coordinator:
Strong experience in administration and customer service
Excellent organisational skills and attention to detail
Strong written and verbal communication skills
Experience in delivering training
Confident using IT systems, databases and Microsoft Office
Experience with CRM systems would be an advantage
An interest in training, e-learning and digital content
A proactive and flexible approach, with the ability to manage multiple priorities
The ability to work independently and as part of a small team
A commitment to providing excellent customer serviceWhat's in it for you:
Salary up to £27,000
Office based Monday to Friday 9.00 am to 5.00 pm
Discretionary bonus scheme
Development opportunities
Collaborative working environment
Free onsite parking
