Customer Experience Advisor
Cannock
£12.71 per hour
Monday to Friday 8.30am – 5pm
Initially a 3-month temporary assignment with potential to move onto a Fixed-Term Contract
Tudor Employment are recruiting for a Broker Executive – Customer Experience Advisor to support the day-to-day coordination of waste collection services.
This is a varied administrative and operational role, ideal for someone who is highly organised, confident working with data and systems, and has excellent attention to detail.
Key Responsibilities:
Maintaining and updating spreadsheets and operational systems
Checking and validating data to ensure accuracy
Investigating information and reporting findings to management
Processing documentation and information requests
Monitoring waste collection rounds and escalating issues
Coordinating the reallocation of work where required
Operating the weighbridge and processing weighbridge tickets
Maintaining accurate records across internal systems
Arranging meetings, rooms and refreshments for visitors
Ordering stationery and supporting general office administration
✅ Skills & Experience:
Salesforce or CRM experience
Waste, logistics, transport, facilities or environmental services experience
Previous weighbridge experience
The Ideal Candidate Will Have:
Previous administration or operational support experience
Strong IT skills, particularly Microsoft Excel
Good numerical skills and confidence working with data
Excellent attention to detail and accuracy
Strong organisational and communication skills
Ability to investigate problems and identify solutions
Confidence managing multiple systems and priorities
A proactive, adaptable and positive approach
Comfortable working within a fast-paced environment
Interested?
Please contact Tudor Employment Agency on (phone number removed) – ask for Gina, ext 1004 for further information or to apply via email:
If you wish to complete an online registration form in the meantime, you can simply complete via the link provided: ️
