We are recruiting for a Service Advisor, Automotive Service Advisor or Aftersales Advisor to join a busy main dealership in Doncaster. Applicants must have previous customer service experience, strong communication and organisational skills and the right to work in the UK. Previous automotive Service Advisor experience is desirable but not essential, as full training will be provided.
Service Advisor – Doncaster
Location: Doncaster, South Yorkshire
Salary: £32,740 Basic + Bonus | OTE: £39,000
Hours: 45 hours per week, including Saturday mornings on a rota
Job Type: Permanent, Full-Time
Why Apply?
£39,000 OTE
Performance bonus scheme
25 days annual leave plus bank holidays, increasing with service
Full customer service training programme
Ongoing manufacturer training and career progression
Company pension scheme and Life Assurance
Staff discounts on vehicle purchases and servicing
Retail and lifestyle discounts
Employee referral bonus of up to £2,000
Ongoing professional developmentService Advisor Role
Welcome customers and manage vehicle service and repair bookings
Act as the main point of contact between customers and the workshop
Keep customers updated on repair progress and completion times
Advise customers on vehicle maintenance, repairs and service plans
Manage customer enquiries, follow-ups and vehicle collections
Complete service documentation and maintain accurate customer records
Work closely with Vehicle Technicians and the Aftersales team to deliver excellent customer serviceService Advisor Requirements
Previous customer service experience, ideally within the automotive industry
Experience as a Service Advisor, Aftersales Advisor or Service Receptionist is desirable but not essential
Excellent communication and customer service skills
Strong organisational and time management skills
Confident using computer systems and managing customer records
Ability to work efficiently in a busy customer-facing environment
Right to work in the UKHow to Apply
If you're interested in this Service Advisor vacancy in Doncaster, please apply with your CV and one of our consultants will contact you upon receipt.
All applications will be treated in the strictest confidence.
Consultant: Daniel Morgan – Octane Recruitment
Ref: DMOJ
Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff.
If this Service Advisor role isn't quite right, we also recruit for similar positions including Senior Service Advisor, Aftersales Advisor, Automotive Service Advisor, Service Receptionist, Aftersales Executive, Customer Service Advisor, Service Team Leader and Workshop Service Advisor roles across the UK
