Redditch area
£27,930 per annum
Monday to Friday | Full-time | Office-based 08.30-17.00
An established business is looking for an organised, commercially minded Contracts Co-ordinator to join its contracts sales team in the Redditch area.
You’ll be the main point of contact for clients’ contract queries. You’ll prepare and review contract quotes and renewals, and work closely with account managers to keep clients happy and contracts profitable. Experience in sales support, quoting, renewals or busy customer-facing admin is what matters most.
The Role – Contracts Co-ordinator
Producing professional, accurate contract quotes, following them up and seeing them through to close
Reviewing renewal quotes so that pricing is correct and in line with the pricing matrix
Acting as the main point of contact for client contract queries
Keeping client information up to date and accurate on internal systems
Building strong working relationships with account managers and their clients
Presenting the business’s services confidently and spotting opportunities across all service streams
Working towards monthly targets for conversion, retention and new lead turnaround
Understanding contract profitability and prioritising work to match
Learning from lost quotes and feeding back to improve future results
Suggesting ways to improve processes, products and client rates
Supporting with general office admin as needed
What We’re Looking For – Contracts Co-ordinator
Previous experience in a similar contracts, sales support, quoting or renewals role
Excellent attention to detail and a methodical, structured way of working
Good numeracy and confident verbal and written communication
The ability to build good working relationships with people at all levels, internally and externally
A positive, assertive and commercially aware approach, with the confidence to influence others
Good IT skills, including Word, Excel, Outlook and PowerPoint
A self-starter who is reliable, persistent and sees jobs through to the end
Experience of working with KPIs, strong analytical skills or knowledge of the contract catering market would be an advantage
The Package – Contracts Co-ordinator
You will earn a salary of £27,930 per annum
You will work Monday to Friday, 08:30 to 17:00, with a 30-minute break. There is no weekend working
There is a pension scheme, with contributions of 5% matched by the company
You will have a health cash plan
Enhanced maternity and paternity pay is available
You will get discounts at a range of online and high street retailers
You will have 25 days’ holiday plus bank holidays, with the option to buy an extra 5 days
There are employee reward programmes to celebrate achievements
Long service awards start at 5 years
Location: Redditch area, office-based
Contract: Permanent, full-time
If you’re organised, commercially minded and enjoy building strong client relationships, we’d love to hear from you.
Send your CV to or call (phone number removed) for a confidential chat.
Arden Personnel is acting as an employment agency in relation to this permanent vacancy
