Customer Service Advisor - West Norwood, London
£27,053 + Performance Bonus
Permanent | Full-Time | 5 Days out of 7
Are you passionate about delivering excellent customer service and helping people find the right solutions?
We are looking for a Customer Service Advisor to join a busy self-storage site in West Norwood. This is a varied role combining customer service, sales, administration, and day-to-day site operations.
Key Responsibilities
Providing excellent customer service in person, by phone, and via email
Assisting customers in choosing the right storage solutions
Driving sales and contributing towards site targets
Managing customer accounts and administration
Maintaining a clean, safe, and professional site environment
Supporting daily operational tasks and site standards
Undertaking key holder and lone-working responsibilities when requiredAbout You
Experience in a customer-facing, retail, or sales role
Strong communication and customer service skills
Confident working towards targets
IT literate with good administrative skills
Organised, reliable, and able to work independently
Flexible to work a rota of 5 days out of 7What's on Offer?
£27,053 basic salary
Performance-related bonus
Full training and ongoing development
Career progression opportunities
