Sales Executive
Woking
£24,000 per annum rising to £25,000 per annum after probation
Our client is seeking a Sales Executive to join their busy, customer-focused sales team, supporting an established customer base, managing incoming enquiries, and developing strong customer relationships while delivering exceptional service and identifying sales opportunities.
Key Responsibilities
Manage a high volume of inbound telephone calls and email enquiries, responding promptly and professionally to customer questions.
Build and maintain strong relationships with existing customers, ensuring excellent ongoing service and encouraging repeat business.
Identify opportunities to generate additional sales, promote relevant products, and maximise opportunities across the existing customer base.
Welcome and assist customers and interior design professionals visiting the showroom, providing product guidance, and helping them find suitable solutions.
Deliver an exceptional customer experience, handling queries efficiently and ensuring customers receive a friendly, knowledgeable, and professional service.
Work closely with colleagues within a busy sales team, supporting day-to-day operations and contributing to the overall success of the department.
Key Requirements
6 months+ experience working in an office-based role.
Excellent verbal and written communication skills, with a confident and professional telephone manner.
A genuine passion for customer service, with the ability to build rapport and develop positive, lasting relationships.
Strong organisational skills, good attention to detail and basic computer literacy, including Microsoft Office.
A motivated, positive, and proactive individual who is eager to learn, adaptable and comfortable working in a fast-paced team environment.
Benefits:
20 days annual leave + bank holidays
Free parking
Small, friendly team with opportunities to progress
