Job Title: Service Coordiantor
Service Coordinator required for our client based in Leeds who provide tailored plant room and maintenance services across industrial and commercial environments. The organisation combines a comprehensive service offering with a focus on efficient plant room operation and responsive customer support.
The Service Coordinator role provides day-to-day coordination and administrative support across the maintenance department, helping ensure client contracts are delivered efficiently, compliantly and in line with agreed service level agreements. The position will support engineers, subcontractors, clients and wider management, while maintaining accurate records, monitoring operational and compliance KPIs, and contributing to the continued improvement and growth of the maintenance function.
Service Coordinator Duties
- Schedule maintenance engineers works, including daily and weekly planning
- Coordinate communication between engineers, subcontractors, and office teams
- Take emergency breakdown calls and assign engineers as required
- Ensure maintenance records and operation documentation is accurate and regularly maintained
- Ensure company accreditations, certifications, and insurances remain up to date
- Process purchase orders for engineer, suppliers, and sub-contractors
- Maintain training records
- Ensure the company vehicle fleet and assets are managed in accordance with company policy
- Manage client communication, reporting, and contract documentation
Service Coordinator Requirements
- Experience using CAFM systems
- Experience working in a construction, maintenance, or FM environment
- Understanding of reactive and planned maintenance workflows
- Excellent communication skills
- Based within a commutable distance of Leeds
Service Coordinator Remuneration
- Salary £27,000 - £33,000
- Sick pay
- 23 days holiday + BH
- Working hours Monday to Friday, 8:00 - 17:00
- Penion
- Training and development opportunities
- Full package to be discussed at interview
