Internal Sales Executive
Nottingham (NG2) | Office-based | Permanent, full-time | [Salary]
About the Company
Our client is a long-established manufacturer and supplier of precision instrumentation and industrial products, serving a loyal customer base of distributors, OEMs and end users across the UK and Europe. Their range includes pressure gauges and accessories, air preparation equipment and a wide selection of electrical test and connection products.
The Role
Due to continued growth, our client is looking for a proactive Internal Sales Executive to join their office-based sales team. The focus of the role is outbound business development: building a pipeline by calling new, existing and lapsed customers, understanding their requirements and converting opportunities into orders.
You will be the first point of contact for many customers, so confidence on the phone and the ability to build relationships quickly are essential. An electrical or technical background would be a real advantage, as you will be helping customers choose the right products for their application. Full product training will be provided.
Product Range
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Pressure gauges and accessories, including diaphragm seals, snubbers, siphons and isolation valves.
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Air preparation equipment, including filters, regulators, lubricators and related pneumatic components.
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Electrical products, including test clips, test leads, connectors, battery clamps and insulators.
Key Responsibilities
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Make a high volume of proactive outbound calls to new, existing and lapsed customers to generate new business.
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Identify and qualify new opportunities, and build and manage a healthy sales pipeline.
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Reactivate dormant accounts and grow spend with existing customers through cross-selling and upselling across the full product range.
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Handle inbound enquiries by phone and email, understanding customer requirements and recommending suitable products.
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Prepare accurate quotations and follow them up proactively to convert them into orders.
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Process orders and keep customers informed on pricing, stock and delivery.
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Keep CRM records up to date with all calls, quotes, opportunities and customer information.
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Work closely with the technical, customer service and field sales teams to deliver an excellent customer experience.
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Work towards weekly and monthly targets for calls, quotations and sales.
Skills & Experience
Essential
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Proven experience in an internal sales, telesales or business development role, ideally in a B2B environment.
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Confident making outbound calls and comfortable generating new business.
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Strong communication and relationship-building skills, with a professional telephone manner.
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Good attention to detail and accuracy when preparing quotations and processing orders.
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Organised, self-motivated and target-driven.
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Competent with Microsoft Office and CRM systems.
Desirable
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An electrical background, whether through qualifications, an apprenticeship or previous work as an electrician or in electrical wholesale or distribution.
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Experience selling technical, engineering or industrial products.
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Knowledge of instrumentation, pneumatics or electrical test and connection products.
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Experience selling to distributors, OEMs or trade customers.
Working Hours
Monday to Friday, 8:30am to 5:00pm, with an earlier finish on Fridays. The role is fully office-based in Nottingham
