Our client is seeking an experienced Workshop Controller to lead a busy, high-performing automotive workshop in Croydon, Surrey. This is an excellent opportunity to join a successful premium automotive retailer representing a prestigious global vehicle brand.
This Workshop Controller opportunity offers modern facilities, a supportive leadership team and genuine long-term career prospects.
Benefits:
Basic salary of £39,000 with an OTE of £47,800
25 days’ annual leave plus bank holidays, increasing with service
Company pension scheme and life assurance
Colleague discounts on vehicle purchases, servicing, MOTs and repairs
Access to retail, shopping and lifestyle rewards
Manufacturer and leadership training
Genuine career development and progression opportunities
Performance-related rewards
Referral bonuses of up to £2,000
Full-time, 45-hour working week, including Saturday mornings on a rota basisDuties:
As Workshop Controller, lead, manage and motivate a team of 10 Technicians and 2 Apprentices
Allocate job cards and manage technician workloads to maximise productivity
Oversee a modern 10-bay workshop processing approximately 28 to 30 vehicles daily
Monitor workshop performance and ensure operational targets are achieved
Carry out quality checks in line with manufacturer and brand standards
Oversee the effective use of EVHC and service booking systems
Identify and resolve operational issues promptly
Deliver excellent customer service in person and over the telephone
Work closely with Service Advisors to maintain an efficient aftersales process
Maintain a professional, calm and supportive working environmentRequirements:
Previous experience as a Workshop Controller, ideally within a franchised dealership
The successful Workshop Controller will have strong leadership skills and the ability to motivate and develop a technical team
Excellent organisational skills and the ability to manage competing priorities
Proficient IT skills, ideally including EVHC software
A proactive, practical approach to problem-solving
Strong communication skills and a customer-focused attitude
Commitment to maintaining high standards of workmanship and service
Genuine interest in developing a long-term automotive careerFor an experienced Workshop Controller, this is an excellent opportunity to join a respected automotive retailer with strong earning potential and career development.
Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Surrey, today to discover more about this fantastic opportunity.
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