We are looking for a motivated, organised and detail-oriented Credit / Collections Controller to join our growing team at a well-established Business Services Company.
This is an excellent opportunity for someone with strong collections skills, a keen eye for detail, and an interest in the legal and financial services sector.
Key Responsibilities:
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Regular professional liaison with customers to manage them through the collections process
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Setting up, negotiating and managing customer payment plans.
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Monitoring payment arrangements, following up with missed or broken plans and carrying out payment reviews.
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Maintaining accurate records and updating internal systems.
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Assisting with day-to-day legal and operational processes.
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Ensuring all work is completed accurately and within required deadlines.
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Providing administrative support to the legal team.
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Preparing, processing and maintaining legal documentation associated with court claims.
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Managing incoming and outgoing correspondence.
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Liaising with clients, creditors, solicitors and other relevant parties via email and telephone.
About You:
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Previous collections / credit control experience is essential.
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An understanding of legal administration / litigation relating to credit management or financial services experience would be advantageous