We have an excellent opportunity for an experienced Internal Sales consultant to join a growing team, supporting client relationships, account management and new business development.
Key Responsibilities:
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Quotation Management: Prepare and issue accurate service quotations, ensuring customers receive timely and professional responses
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CRM Management: Maintain accurate and up-to-date sales pipeline information, ensuring client details, contact records and contract terms are correctly recorded
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Customer Retention & Account Management: Conduct regular check-in calls and account reviews to monitor customer satisfaction, strengthen relationships and identify opportunities to introduce additional waste management services
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Internal Liaison: Work closely with the Sales, Engineering and Accounts teams to ensure effective communication and seamless service delivery
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Account Development: Review existing customer accounts to identify opportunities for growth, improve service levels and maximise customer retention
Required Skills & Experience:
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Customer Service: Proven experience handling customer enquiries professionally, taking ownership of queries from initial contact through to resolution and ensuring a positive customer experience
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Communication Skills: The ability to communicate confidently and professionally, explaining service information and compliance requirements clearly to customers
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IT Skills: Confident using CRM systems, such as Salesforce or HubSpot, alongside Microsoft Office, particularly Excel
On offer is a competitive salary and genuine opportunity to earn outstanding commission
